We have now partially reopened the Centre
To ensure the safety of visitors and staff we have carried out a risk assessment, introduced a number of safety measures and are following the latest government guidelines to ensure we are a COVID secure facility.
You can only visit the Centre if you have made an appointment before you arrive
You should have been contacted to discuss when it is safe to return to the Centre. If not, then please phone 01234 325781, or email [email protected]
Please call us if you unsure about anything to do with our reopening. Call 01234 325781 during office hours.
Do not come to the Centre if you are not feeling well
If you are not feeling well, have a temperate or any signs of COVID-19 please do not come to the Centre and please call us to cancel your appointment.
Car parking guidelines
Please ensure you leave 2 clear spaces between cars in the car park.
Checking your temperature
We’ll be checking everyone’s temperature, with an infrared thermometer (no contact), before entry to the Centre.
Wear a mask
You (and anyone from your household who is accompanying you) will need to wear a mask when arriving at the Centre. Staff will be wearing masks and/or visors.
Social distancing will be strictly observed and the building facilities have been rearranged to help ensure that everyone can keep at a safe distance.
Use the hand sanitisers
Hand sanitiser stations will be at key areas in the Centre and you will be required to use them frequently.
Food and drink
No food or drink will be provided at the Centre, so please bring your own.
Toilets will be available and cleaned regularly.
Your appointment is subject to us having received your consent form from yourself and your GP and to you having your own oxygen mask to wear. If needed please contact Tracy to order a mask in good time – they are taking at least 10 days to arrive.
Use the correct entrance for your therapy
Access to the Centre is restricted depending on which therapy appointment you have.
Each therapy will have a separate entrance/exit which will be signposted for you.
Come to the specific entrance for your therapy (see below) and you will be admitted by your therapist/operator:
Oxygen: The door to the oxygen room in the car park
APS: Main entrance
Physio: Side door round the back next to the hydro pool
Use this side door for entrance to the oxygen therapy area.
Use the main Centre entrance for APS therapy.
Watch the video to see the route around the building for the physio entrance.